Call Centre Service Providers in South Africa
unlimited agents, queues and campaigns, Complete performance reports by agent and by queue
Call centre solutions
Do you need a cheap but the best call centre? The answer is Ecotel call centre. With Ecotel call centre you make cheap outgoing calls and you enjoy free unlimited calls within your call center. Ecotel call centre software gives you all the statistics and performance of each agent. And you don’t need to break a bank to start your call centre because installation is almost free. You can also choose to pay airtime for your callers or vice –versa.
No contracts/cancellation fees
Ecotel does not have long term contracts. All their services are month to month with no cancellation fees.
Cheap prices
Ecotel’s offers reliable services. If another server is down another server picks up automatically.
No contracts/cancellation fees
Ecotel does not have long term contracts. All their services are month to month with no cancellation fees.
100% satisfaction guarantee
Ecotel does not have long term contracts. All their services are month to month with no cancellation fees.
No hidden fees
Unlike Ecotel’s competitors, Ecotel does not have hidden fees and extra charges. Giving you a peace of mind
You are giving back
Ecotel donates all of its profits to charity. By supporting Ecotel you are giving back to charity
Benefits of Ecotel call centre
Queue Callback, Blacklisting, VIP Caller, Automated Report Distribution, Geographical Call Routing, Live Call Monitoring, Call Whisper/Call Barge, Quality Assurance Evaluations, Pre-determined Call Disposition, Custom Report Builder, Agent Performance Tracker, Time of Day Routing, Real-Time & Historical Call Reporting, Complex IVR, Call Queues, Remote Agent Capability, Free Softphones, etc
Ecotel call center is a way for you to keep all your customer service calls in one place and track your website traffic and customer service calls in one place.
Ecotel is a call center software solution that makes it easy for you to design and manage your own call center. It provides you with the technology needed to easily make and monitor calls through a variety of channels, including phone, email, chat, and social media.
Call center equipment suppliers
Ecotel is one of the best call center suppliers in South Africa.
Ecotel supply all kinds of call center equipment, from headsets to desk sets and all the technology that goes in between. They also offer a wide range of services, from installation to management, which makes them one of the best call center suppliers in South Africa.
Ecotel supplies call center headsets, PBX’s, call center desk phones, call center softphones, etc. All their equipment comes with a 2-year guarantee giving you peace of mind. You can choose to pay in installments and a once-off payment.